People Expectations
Activate a fit-for-purpose people strategy that aligns the priorities of your people and your organisation.
“In order to build a rewarding employee experience, you need to understand what matters most to your people.”
From pains...
- A weak employee value proposition leads to dissatisfaction and disengagement, resulting in 51% of employees leaving (LinkedIn), 79% feeling unappreciated (Leadership Freak; 6Q), and contributing to 18% lower productivity and 16% lower profitability (SHRM).
... to gains
- A strong employee value proposition can increase the likelihood of attracting top talent by 3 times (Cornell University), reduce turnover by 87% (MIT Sloan Management Review), boost revenue growth by 2.5 times (Bain & Company), improve profitability by 21% (Gallup), and make companies 4.2 times more profitable (HR Exchange Network).
Our solutions
We tailor our solutions to meet you at various stages of your journey, starting from uncovering what matters most to your key talent to (re)defining a Work Value Proposition to attract and (re)engage them.
Empathise
Engage deeply with your stakeholders—applicants, employees, managers, leaders, leavers—to fully grasp their (un)met needs, expectations, and priorities on your current work value proposition. Assess and formalise your current competitive position regarding the fundamental pillars of your work value proposition (incl., transactional experiential, and ideological currencies).
Your organisation will benefit from:
- Comprehensive diagnostic of (un)met needs, expectations, and priorities on your current work value proposition.
- Evaluation of your competitive positioning of your work value propositions.
- Recommendations on the scope and timing for developing your work value proposition.
Ask your people
You are facing People Expectations gaps in your workforce. Do you have a proper diagnostic to identify where your organisation fails at meeting expectations? Which geography, workforce category, or expectation category? Is it about flexible working, compensation, leadership, or any other factors?
During the Assessment Phase, we collaborate to:
- Run a diagnostic of what employees expect from their work and for your organisation.
- Identify where your organisation is under/over-delivering against expectations.
- Understand which factors are the strongest predictors of talent attraction, engagement, and retention.
- Build an evidence-based case for a change of what will happen if expectation gaps are (not) addressed in high-priority areas.
In short, we define the problem statement and the case for change, if any, for addressing your Work Value Proposition.
Your organisation will benefit from:
- A diagnostic of workforce expectations.
- A diagnostic of workforce fulfilment.
- Validation of the Work Value Proposition dimensions where adjustments are required.
- Validation of an evidence-based case for change.
Articulate your value proposition
Articulating your Work Value Proposition means defining who you are as an employer and the unique working experience you offer to both prospective and existing talent. Obtaining alignment and sponsorship for your desired Work Value Proposition© may present the most significant challenge. Ultimately, it revolves around your organisation's purpose, mission, leadership, and values.
During the Strategy Phase, we collaborate to:
- Define and articulate your Work Value Proposition, outlining the exceptional working experience your organisation provides to existing and prospective talent.
- Secure buy-in and sponsorship from key stakeholders before implementing your roadmap.
Your organisation will benefit from:
- A clear and comprehensive Work Value Proposition statement and dimensions.
- A well-defined Work Value Proposition strategy and roadmap.
- Detailed Work Value Proposition initiative charters.
Close the expectation gap
Activating and executing your Work Value Proposition strategy and roadmap will demand a skill set that differs from your day-to-day projects and activities. You are likely to encounter shortages in terms of capabilities and experience.
During the Activation Phase, we collaborate to complement your team and address your specific needs.
Your organisation will benefit from:
- Strategic mentoring on program and change management.
- Assessment and selection of external implementation partners with the best value for money.
- Quality assurance of work performed by both internal and external stakeholders.
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